Size L received was too big. Wanted to exchange and get Size S. But After Dark is refusing. This is total SCAM
I had a very bad experience with After Dark. I ordered "Agatha Dress " size L based on the measurements given in Size Chart. When I got delivery, It was very oversized. Requested After Dark to exchange and give Size S. The customer care executive refused. It is a total loss for me as it cannot be used at all. This is a total SCAM company. I will never ever buy anything from them. I will also tell all my friends to avoid After Dark online store and never buy anything from them. The customer service doesn't reply to e mails also. If there was an option to give Zero rating I would have given ZERO rating
I am very happy with the product. Very comfortable pure cotton fabric and perfect tailoring and embroidery.
I like the product I have also received the product and made payment please contact your delivery partner
They don't respond if you want to return or exchange. Think 10 times before placing your order as the price is really high
I recently made my second purchase from After Dark, encouraged by a 10% loyalty discount offered to repeat customers. Unfortunately, the nightie I received had extremely rough fabric—completely unsuitable for sleepwear and not what I expected based on the product description.
When I reached out to exchange the item, I was shocked to learn that using a discount code made me ineligible for an exchange. This was not a sale item—it was a regular purchase with a loyalty discount. Despite explaining that the product was unusable due to its texture, the customer service team refused to help and did not escalate my concern to a senior representative.
As a loyal customer, I feel let down and cheated by this rigid and unreasonable policy. A discount should not override basic customer rights, especially when the product is not fit for use. I hope After Dark reconsiders its approach to customer care and implements more sensible policies that reflect respect for loyal buyers.
Nice material & stitching quality but sizing is wrong and after sales is really bad. i have been trying to contact them for days together to exchange my item cos of sizing issues. I normally wear a large in most brands so i ordered XL so that it would be a loose fit as it is night wear. The top was just fit and the bottom is tight. they only give a window of 5 days to return from date of order. i received it only on the 6th day which was the 12th of Aug 2025. until today no response to mail of WhatsApp msg. hence trying the review method to resolve my issue.
Its been ages ive wanting a night gown thats just the correct length and makes me feel young and vibrant. This is just it. Too good.
Loved the product! Soft fabric, comfy fit, and looks great. Just wish it had a full drawstring waistband.
I love it ,the fabric is cool and amazing its so gorgeous only one this is the sizes are specified to s/m and l/xl but what i receive is small only its little bit tight on the armhole because its only small size fitting not a small to medium fit but its okay still I can wear it .
The fabric has a slight texture and its so pretty. The flow of the dress is also very nice. Love it!
Simply love this front open and easy to wear dress which travels with me wherever I go and I am very breakfast ready with it today at Deogarh Palace . Happy to receive a lot of compliments for this♥️
This was my first purchase from Afterdark and initially I was a bit unsure. But the product completely changed my mind. The coord set is so pretty and can even be worn outdoors, for a quick dash here and there. The robe compliments the entire outfit really well, and I am absolutely in love with how soft the velvet is!
The Satin Wrap-Around from this brand has quickly become my go-to nightwear. The wrap design is flattering and gives off a sophisticated yet relaxed vibe. The satin is of exceptional quality—smooth, soft, and breathable, it feels heavenly on the skin. The robe drapes beautifully and doesn’t feel heavy, making it perfect for all seasons. I love how it hugs the body just enough to add a touch of elegance while still feeling cozy and effortless. It’s perfect for lounging around at home or even as a luxurious addition to my post-bath routine. If you’re looking for a robe that combines luxury & comfort, this is a must- have .